Privacy Policy

Effective Date: Jan 04, 2026

This Privacy Policy explains how Crazy Media Design (“we,” “us,” or “our”) collects, uses, and protects personal information through its service brand, RoofClaimCheck.

RoofClaimCheck is a consumer-facing service operated by Crazy Media Design that connects homeowners with professional roofing contractors for insurance-backed roof replacement inquiries.

Information We Collect
We may collect the following information when you voluntarily submit it through our website or forms:

• Name
• Phone number
• Email address
• Property ZIP code or location
• Information related to roof damage or service requests
• Communication preferences and consent records

We do not knowingly collect personal information from individuals under the age of 18.

How We Use Your Information
We use your information to:

• Respond to your roofing-related inquiry
• Contact you via phone call or SMS regarding your request
• Verify eligibility and intent related to your inquiry
• Connect you with appropriate roofing professionals
• Improve our services and internal operations
• Maintain records for compliance and dispute resolution

We do not sell your personal information to third parties.

SMS and Call Communications
If you provide your phone number and submit a form, you consent to receive phone calls and SMS messages from RoofClaimCheck, operated by Crazy Media Design, related to your inquiry.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP.

Calls may be monitored or recorded for quality assurance, verification, and compliance purposes.

AI and Automated Communications
Some verification calls or communications may be conducted using automated or AI-assisted systems. These systems are used solely to confirm inquiry details and eligibility and are not used for marketing or sales solicitation.

Information Sharing
We may share your information only as necessary to:

• Connect you with licensed roofing contractors who can respond to your inquiry
• Operate our internal systems and service providers (CRM, messaging, hosting)
• Comply with legal obligations or lawful requests

All third parties are required to handle your information in accordance with applicable privacy laws.

Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and maintain audit records.

Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, misuse, or disclosure. However, no system can be guaranteed to be 100% secure.

Your Rights and Choices
You have the right to:

• Request access to your personal information
• Request correction or deletion of your information, subject to legal limitations
• Opt out of SMS communications at any time

To exercise these rights, contact us using the details below.

Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information
If you have questions about this Privacy Policy or our data practices, contact:

Email: info@roofclaimcheck.com